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Pebbles Ai

Smartbox

Read the thread.
Send a thoughtful reply

Read and manage Gmail and Outlook mail, then write or refine messages with AI that uses the thread, the recipients and your brand voice.

Start freeBook a demo

Inbox full, follow-ups slipping?

Read the thread. Send a thoughtful reply

Read and manage Gmail and Outlook mail, then write or refine messages with AI that uses the thread, the recipients and your brand voice.

  • Gmail and Outlook
  • Write with AI
  • Personas and quick replies
Email from Priya Raman at Northwind Kites asking three questions about the pilot, with the Short answer options I'm interested, Ask for more details, Politely decline and Unsubscribe.

Your inbox, ready to answer

Read the thread beside your inbox, then answer with a short reply or open a full draft to review before sending.

What you can work on

Smartbox

Gmail and Outlook at parity

Search, read and work through threads, then compose, reply, forward and send from Gmail or Outlook, with BCC. Outlook uses categories and rules where Gmail uses labels and filters.

Write with AI

Write with AI or Refine with AI using the thread, the recipients and your brand voice. As a rough guide, Fast takes about 15 seconds without checks, Balanced, the default, about a minute and Comprehensive up to five minutes.

Personas and quick replies

Create personalities that set the voice your drafts are written in, then pick one per message and start from a quick reply. Connect more than one inbox per provider; when Gmail and Outlook are both connected, the assistant asks which mailbox to use.

Current product view

From a thread to a careful reply

Draft a reply in context or start a new email with writing instructions. Review the content and recipients before sending.

Priya Raman's email asking three questions about the pilot, and below it Jonah Reyes's reply editor with an AI draft answering each one.

Reply from the conversation

Use the thread and your instructions to draft a reply, then review it before sending.

Smartbox in Pebbles Ai: a new email to Ava Lindqvist at Northwind Kites with a ready AI draft, 'Aurora kickoff next Tuesday: agenda and launch questions'.

Compose with direction

Start a new message with writing instructions, then check the draft and recipients before sending.

A practical starting point

How to approach the work

  1. Open the relevant thread or start a new message.
  2. Write or refine the draft with AI in the mode that suits the reply.
  3. Check the recipients and content before sending.

I didn’t realise how much time we were wasting until we switched to Pebbles Ai. No more second-guessing emails, no more back-and-forth approvals. Just smart, effective messaging that’s ready to go. I wish we’d started sooner.

Sviat LuchynFounder & CEO, Flying Age

Independent review

Assessed by third parties

The Gmail and Outlook connections behind Smartbox have passed the CASA II and Microsoft 365 assessments. SOC 2 Type II and ISO 27001 are in progress.

  • CASA II Certified

    App Defense Alliance, Cloud Application Security Assessment Tier 2

    The independent security assessment Google requires of applications that connect to Gmail and Google Workspace data.

  • Microsoft 365 Certified

    Microsoft 365 App Compliance Program

    Microsoft's certification of the security and data-handling practices behind the Outlook and Microsoft 365 connections.

  • GDPR

    EU General Data Protection Regulation and UK GDPR

    How we collect, process, store and delete personal data under EU and UK data protection law.

  • SOC 2 Type IIPending

    AICPA System and Organization Controls 2, Type II report

    An independent audit of how our security controls work over time, against the AICPA Trust Services Criteria, targeted for Q2 2027.

  • ISO 27001Pending

    ISO/IEC 27001 information security management

    Certification of our information security management system by an accredited body, targeted for Q2 2027.

Certification documentation is available through the trust centre before you commit.

Clear answers

Common questions

What can I do in Smartbox?

Handle your email inside Pebbles Ai. Search, read and work through threads, then write, reply, forward and send, with BCC. Outlook works as fully as Gmail. It uses categories and rules where Gmail uses labels and filters.

Does Smartbox work with Gmail and Outlook?

Yes, both. Connect your Gmail or Outlook mailbox in Settings, Connections. You can connect more than one inbox for each provider. Smartbox works with these two providers only, not with other email services.

Can Smartbox help draft a reply from the thread?

Yes. Write with AI drafts a reply using the thread, the people on it and your brand voice. Refine with AI improves a draft you already have. Pick a persona to set the voice, or start from a quick reply.

What are the Fast, Balanced and Comprehensive modes?

They are the three Write with AI modes. Fast takes about 15 seconds and skips checks. Balanced, the default, takes about a minute. Comprehensive can take up to five minutes. The times are a rough guide, not a promise.

Can Smartbox schedule emails or send sequences?

No. Smartbox does not schedule sends or run automated sequences. Each email goes out when you send it yourself. To prepare a planned series of messages, use Outreach content, which saves them as drafts in your mailbox.

Is Smartbox a shared team inbox?

No. Each person connects their own mailboxes, and each one stays separate rather than merged into one shared inbox. When you have both Gmail and Outlook connected, the assistant asks which mailbox to use.

Which certifications cover Smartbox?

CASA II and Microsoft 365 Certification. Both are assessments by third parties, and they cover the Gmail and Outlook connections behind Smartbox. You sign in to Pebbles Ai with Google, Microsoft or an emailed one-time code, with no passwords.

Should I use Smartbox or Outreach content?

It depends on the job. Smartbox is for everyday email: reading threads and writing replies. Outreach content is for planning campaigns to new contacts, by email or LinkedIn. Campaign emails are saved as drafts in your connected mailbox.

For more context, read Outreach content and email delivery are different jobs

Your next chapter

Make room for work that matters

Bring a real go-to-market challenge. See where Pebbles Ai fits your work.

Start freeBook a demo